Frequently Asked Questions
WHAT COMES IN EACH GIFT BOX?
Each Forest & Flowers gift box is designed around a specific occasion or recipient. The exact items included are listed on each product page, so you’ll know what you’re giving before you order.
CAN I INCLUDE A PERSONAL MESSAGE?
Absolutely. You can add a personal gift message with your order, and we’ll include it with your gift at no additional charge.
CAN YOU SHIP THE GIFT DIRECTLY TO THE RECIPIENT?
Yes! Simply enter the recipient’s address as the shipping address during checkout, and we’ll take care of the rest. Your gift will arrive beautifully presented and ready to give.
HOW QUICKLY WILL MY ORDER SHIP?
Most orders are prepared and shipped within 2–3 business days. During holidays and other busy gifting seasons, processing times may be slightly longer.
CAN I CHOOSE A SPECIFIC DELIVERY DATE?
While we cannot guarantee an exact delivery date, you can leave your preferred arrival date with your order and we’ll do our best to time shipment accordingly.
DO YOU OFFER CORPORATE OR CLIENT GIFTING?
Yes. We work with businesses, real estate professionals, financial advisors, contractors, and others who want an easy and memorable way to thank clients, celebrate milestones, or strengthen relationships.
CAN I ORDER MULTIPLE GIFTS FOR DIFFERENT RECIPIENTS?
Absolutely. For larger or multiple-recipient orders, contact us and we can help make the process as simple as possible.
CAN YOU CREATE CUSTOM GIFT BOXES?
For larger orders, we may be able to customize gift selections, packaging, or messaging to better fit your business, event, or occasion. Contact us to discuss what you have in mind.
WHAT IF AN ITEM SHOWN IN A GIFT BOX IS UNAVAILABLE?
Because some items may occasionally become unavailable, If necessary, we may substitute it with an item of equal or greater value that complements the original gift.
WHAT IF MY GIFT ARRIVES DAMAGED?
We want every Forest & Flowers gift to arrive beautifully. If your order arrives damaged, please contact us as soon as possible and include photos of the packaging and damaged item so we can make it right.
DO YOU ACCEPT RETURNS?
Because of the nature of our gift boxes and the products they may contain, returns may be limited. If there is a problem with your order, please contact us and we'll work with you to find a solution.